At G2ZAP, we aim to deliver the highest quality digital products and services. Please review our refund policy to understand the terms under which refunds or changes are accepted.
- Refunds are Only Issued When:
The item received is not working as intended.
The item does not match the description provided on our website.
- No Refunds for:
Accidental purchases or mistaken orders.
Changes of mind, personal preferences, or any other reasons like “I don’t want it anymore” or “I changed my mind.” or “Its not available in my country,region”
Requests for product exchanges or upgrades once the vendor has started processing your order.
- Refund Process:
If the issue is on our side, we will issue a refund to your original payment method.
A 7% processing fee will be deducted from the refund amount due to our payment provider’s policy.
- Product Changes:
If we are refunding your amount and you want a different product of the same price, you can choose that as an alternative.
By making a purchase on G2ZAP, you acknowledge and accept these terms. If you need assistance, please reach out to our support team.