FAQs
General
G2ZAP is an online marketplace for digital products, including game keys, software licenses, in-game items, and gift cards. We connect buyers with sellers from around the world, offering a wide variety of digital goods at competitive prices.
Sellers list their digital products on our platform, and buyers can browse, purchase, and download these products. G2ZAP facilitates the transaction, ensuring a secure and seamless process for both parties.
Buying
To purchase a product, simply browse or search for the item you want, add it to your cart, and proceed to checkout. You can complete your purchase using one of our supported payment methods.
G2ZAP accepts various payment methods, including credit/debit cards, PayPal, and other popular online payment systems. The available options may vary depending on your location.
Once your payment is confirmed, you will receive an email with a link to download your digital product or a code to redeem it. You can also find your purchase in the “My Purchases” section of your G2ZAP account.
Selling
To become a seller, you need to create an account and complete our seller verification process. Once verified, you can start listing your digital products on our platform.
G2ZAP charges a small commission on each sale. The exact fee depends on the product category and other factors. You can find detailed information about our fees on the seller dashboard.
After logging into your seller account, go to the “List a Product” section, fill in the required details, upload any necessary files or codes, and set your price. Your product will be reviewed and, once approved, listed on G2ZAP.
Account and Security
To create an account, click on the “Sign Up” button on our homepage, provide the required information, and follow the instructions to complete the registration process.
We recommend using a strong, unique password and enabling two-factor authentication (2FA) for added security. You can manage your security settings in the “Account Settings” section.
If you suspect any unauthorized activity, please contact our customer support immediately. We will investigate and take appropriate action to secure your account.
Customer Support
You can reach our customer support team via live chat, email, or phone. Visit the “Contact Us” page for detailed contact information and support hours.
G2ZAP Shield is our buyer protection service that provides additional security for your purchases. It includes benefits such as refund protection, priority support, and more.
If you encounter an issue with your purchase, you can request a refund through the “My Purchases” section of your account. Follow the instructions provided, and our support team will review your request.
Product Issues
If you receive an invalid or non-working key, please contact our customer support with your order details. We will verify the issue and provide a replacement or refund if necessary.
G2ZAP only allows the sale of legitimate, unused digital products. Selling used or second-hand keys is prohibited to ensure the quality and reliability of the products on our platform.
Customer Support
We strive to ensure that all products listed on G2ZAP are legally obtained and legitimate. We have a strict seller verification process and continuously monitor listings to maintain the integrity of our marketplace.
G2ZAP takes your privacy seriously. We adhere to strict data protection policies and comply with relevant regulations, such as GDPR. You can read our full privacy policy on our website.